In the event that a consumer receiving services from Residential Resources has a complaint, grievance, problem, or concern, they can set up a meeting with one of our regional directors to discuss their concerns.

Our regional Directors are:

New Hampshire

Scott Dow, Regions 4, 6,7, 8, and 10
55 South Commercial Street
Manchester, NH 03101
(603) 657-7227

Aaron Beineke, Region 5
180 Emerald Street, Suite 217
Keene, NH 03431
(603) 357-2911

If the consumer is not satisfied with the meeting and would like to have an additional discussion about their concerns they can contact the President of Residential Resources, at:

Kenda Howell
39 Summer Street
Keene, New Hampshire 03431
(800) 287-2911

All grievances shall be documented and Residential Resources will be responsible for providing a written response describing the resolution and/or outcome of the grievance.

This notice was published on March 31, 2010 and becomes effective on April 1, 2010.