Our Story


WKS, Inc. was established in New Hampshire by William “Bill” K. Schofield, Ph.D., in 1984, as Educational Consultants Group (ECG). Through an agreement with Monadnock Developmental Services (MDS), the Division of Mental Health and Developmental Services, and the remaining 11 Area Agencies in New Hampshire, ECG became the sole provider of state-mandated staff training. In addition to training, ECG also provided private individualized consulting services.


ECG accepted the management of three residential facilities in Keene, New Hampshire. From the beginning, we intended to enhance the quality of services being offered to the 16 people living in those three community-based facilities. It was our belief then, as it is now, that quality service demands small, community-based, individually designed and integrated services. As a result of this philosophy, the three facilities evolved into five smaller individualized programs.


WKS established a residential subsidiary known as Residential Resources, Inc. (RRI). This development allowed ECG to re-establish and rededicate itself to providing consultative services throughout New England and RRI to fully concentrate on providing integrated, life-enhancing residential support in New Hampshire.


WKS established an affiliation with the Department of Health & Human Services and opened an office in Portland. Residential Resources of Maine, Inc. duplicates its sister company’s efforts to assist individuals with a variety of physical and intellectual/developmental disabilities to live independent lives in their communities.


WKS expanded to Plattsburgh, New York. Shortly after, in 2000, Residential Resources of New York was incorporated. We began providing services as a Fiscal Intermediary for the Self-Direction program funded by the Office for People with Developmental Disabilities (OPWDD) in the state of New York in 2014.


WKS and its related companies, including an office in New York, Maine, and three offices in New Hampshire, changed hands. Bill Schofield’s retirement heralded the formal change of ownership but not leadership. Kenda Howell and Heather Hannafin, long-term corporate leaders for WKS, assumed the ownership role of all WKS entities.


We are proud that our companies remain founded on the premise that all people deserve respect and dignity. We strive to encourage self-confidence, self-esteem, skills, and opportunities to make choices and long-lasting relationships.